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Frequently asked questions
Clear product and shipping details for the Afghani Oil routine.
What size is the Afghani Hair Oil?
The Original Afghani Hair Oil bottle contains 50 ml (1.7 fl oz) and includes a dropper.
What is inside the Hair Density Protocol box?
The box contains 12 individually sealed ampoules, with 6 ml in each ampoule, for a focused companion routine.
Can I purchase the oil and protocol separately?
Yes. They are sold separately. The Oil product page also offers bundles that combine them in one cart.
What shipping options are available?
Prepared within 14 hours. Ships within 24 hours of the order.
Free shipping within Saudi Arabia.
What is the difference between the pairing and the Full System?
The pairing contains one 50 ml Oil bottle and one box of twelve 6 ml Protocol ampoules. The Full System contains two Oil bottles and one Protocol box. Only the Full System is covered by the 60-day satisfaction guarantee.
Compare the Oil, Protocol and pack formats. Current prices and availability are shown on the product pages for your selected market.
How should I apply Afghani Oil?
Part the hair to expose the scalp, apply the oil with the dropper according to the directions supplied with your bottle, then massage gently with fingertips. Follow those directions for quantity, frequency, leave-in time and washing; this summary does not introduce a different dose.
How many Protocol ampoules should I use, and how long does a box last?
Use one full 6 ml ampoule daily as standard: twelve ampoules last 12 days. The economy option is one full ampoule every other day, lasting approximately 24 calendar days. Do not split one ampoule across several days.
Do the Oil and Protocol have the same ingredients?
No. The Oil features five botanicals; the Protocol has a separate formula with six named active ingredients. These summaries are not complete INCI lists and should not be used to infer ingredient percentages.
Which purchase is covered by the 60-day satisfaction guarantee?
Only the Full System pack: two Afghani Oil bottles and one Protocol box. You can claim within 60 days of receiving that pack, including opened or used products, without returning them or providing photos or evidence. An eligible refund covers the amount paid for the pack and the original shipping charge actually paid.
Individual products, the one-Oil-plus-one-Protocol pairing, and the four-Oil and family gift packs are not covered by this voluntary guarantee. Ordinary returns and statutory rights remain separate.
Read the Full System guarantee and the return and refund policy.
More about the Oil and the Protocol
Not answered above? These guides cover both products in detail, and you can always write to us.
- Afghani Oil — the original oil and the Protocol, from the official store
- What is Afghani Oil?
- Original Afghani Oil, 50 ml — price and how to use it
- How to use Afghani Oil
- How to recognise the official product
- Customer before-and-after photographs
- Afghani Oil ingredients
- Oil or Protocol? How to choose
- Contact us